Claim Command Pro

Recommended Resources

Professionals, tools, and services that help you document, support, and advance your property claim.

Why vetted resources matter

Get clarity on when to bring in licensed experts versus handling tasks yourself.

When to use professionals

Structural issues, engineering questions, complex valuations, coverage disputes, code upgrades, or when an insurer challenges your scope.

When DIY is enough

Basic photo evidence, simple receipts, organizing correspondence, and capturing before/after visuals you can validate later.

Benefits of trusted resources

  • Faster documentation
  • More accurate estimates
  • Legal & technical expertise
  • Correct valuation
  • Reduced delays

Professional Service Referrals

Start with vetted specialists who understand property insurance documentation standards.

Independent Inspection Firms

Property inspection teams that document moisture, roof, and structural impacts with photographs and calibrated tools.

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Cost Estimators

Estimators trained in Xactimate/Symbility who create insurer-ready scopes with line-item detail.

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Contents Specialists

Teams that inventory, photograph, and price household goods to substantiate personal property claims.

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Guidance

Ask for written scopes, equipment lists, and calibration dates. Confirm the vendor has no conflict with your insurer.

Contractors

Licensed trades that understand mitigation standards, building codes, and insurer documentation.

Restoration Industry Association

Directory of certified restoration contractors for water, fire, and environmental work.

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Angi & HomeAdvisor

Local contractor matching with reviews, insurance verification, and service categories.

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Roofing & Exterior Specialists

HAAG-certified roofers and exterior contractors who provide photo sets and repair scopes.

Find Inspectors

Guidance

Request licenses, insurance certificates, and moisture/thermal readings. Capture before-and-after photos for every trade task.

Engineers

Use licensed engineers when structural integrity, causation, or code upgrades are in question.

Structural Engineers (CASE)

Consulting structural engineers for load calculations, framing assessments, and repair letters.

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Building Envelope Experts (IIBEC)

Specialists in roofing, waterproofing, and facade failures who can testify to water intrusion causes.

Find Experts

Forensic Engineers (NAFE)

Engineers skilled in failure analysis, origin-and-cause investigations, and expert reports.

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Guidance

Ensure the engineer is licensed in your state and willing to provide stamped letters if requested by the carrier.

Public Adjusters

Engage a licensed public adjuster when you need representation, detailed scoping, or negotiation support.

NAPIA Directory

Find licensed public adjusters with experience in residential and commercial claims.

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State Licensing Verification

Confirm active licenses and disciplinary history before signing a fee agreement.

Check License

Virtual Consults

Schedule remote reviews of scopes, estimates, and insurer requests before committing.

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Guidance

Clarify fee structures (contingency vs. hourly), scope of services, and whether the PA will attend inspections and re-inspections.

Document Scanning Tools

Digitize receipts, estimates, permits, and correspondence with clean, legible outputs.

Adobe Scan

Auto-detects edges, flattens pages, and exports to PDF with text recognition.

Open Tool

Genius Scan

Batch scanning with cloud backup options for organized claim folders.

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CamScanner

Quick exports to PDF or JPG with watermark-free options for professional use.

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Guidance

Save scans to a single claim folder and include file names with dates, locations, and line-item references.

Apps for Organizing Evidence

Keep photos, correspondence, and receipts synchronized across devices with clear sharing controls.

Google Drive

Shareable folders for adjusters and experts with version history and offline access.

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Dropbox

File requests for contractors plus automatic photo uploads from mobile devices.

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Notion Claim Workspace

Custom templates for timelines, inspection notes, and task checklists.

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Guidance

Use consistent naming (YYYY-MM-DD_location_subject) and keep insurer correspondence in a dedicated shared folder.

State-Level Resources

Direct contacts and forms for escalating delays, filing complaints, or confirming state-specific rules.

Department of Insurance Directory

Phone numbers, consumer liaisons, and complaint portals for every state.

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Consumer Assistance Units

Escalate unresolved issues, request claim file reviews, and confirm timelines.

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State Complaint Forms

File formal complaints when deadlines or fair claim practices are missed.

Open Form

Guidance

Document every missed deadline before filing a complaint and attach a concise timeline with exhibits.

External Guides

Trusted guides that align with policyholder best practices and recovery timelines.

United Policyholders — Roadmap to Recovery

Step-by-step claim checklists, sample letters, and dispute guidance.

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FEMA Disaster Assistance

Apply for federal aid, understand eligibility, and coordinate with insurance benefits.

Open Tool

Red Cross Recovery Guides

Household recovery steps, safety reminders, and immediate needs checklists after a loss.

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Guidance

Cross-reference these guides with your policy and local code requirements to keep your claim compliant.

Prepare Your Claim With the Right Support

Use these vetted resources alongside Claim Command Pro tools to keep your documentation, experts, and evidence aligned from day one.