Core Tool

AI Response Agent

Upload insurer correspondence and generate the correct response instantly.

Responses are informational and must be reviewed for your specific claim.

Step 1

Upload Insurer Letter

Attach correspondence to kick off the analysis. Drag-and-drop or browse for a file.

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Drag & drop your insurer letter

PDF, DOC, DOCX, or TXT files supported

Optional: paste the text instead in Step 2 if you cannot upload the file.

Validation messages will appear here.

Claim Profile

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Step 2

Describe Your Situation

Share context to help the AI tailor its analysis and response.

Guiding prompts

  • What was the insurer decision or request?
  • Key deadlines or response windows noted?
  • Coverage details or damages in dispute?

Step 3

AI Analysis Engine

Coverage interpretation, claim posture, and adjuster behavior insights.

Coverage Interpretation

How your policy language applies to this letter.

Exclusions review Limits & sub-limits Deductible impact

Claim Posture

AI posture on liability, valuation, and next best move.

  • Position: Pending determination
  • Confidence: Awaiting analysis
  • Negotiation leverage: In review

Risk Flags & Adjuster Signals

Identify tactics, delays, and statutory triggers.

  • Response timelines
  • Documentation gaps
  • Behavioral indicators

Step 4

Recommended Responses

Immediate actions and tailored reply options based on your inputs.

Key actions

  • Confirm coverage references cited by the adjuster.
  • List evidence that supports your loss facts.
  • Note any statutory response deadlines.
  • Clarify outstanding requests or documentation.

Response focus

  • Address each insurer assertion with facts.
  • Restate policy language that favors the claim.
  • Set expectations for follow-up and timelines.

Step 5

Draft Email Response

Review, copy, and export the AI-generated correspondence.

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Click “Generate Full Response Letter” to produce your draft email.

Step 6

Supporting Documents

Organize documentation that strengthens your position.

Recommended Documents

Policy excerpts, declarations, and endorsements.

Proof of Loss

Signed forms, estimates, and valuations to validate amounts.

Claim Journal Entries

Date-stamped communications and adjuster interactions.

Evidence Attachments

Photos, receipts, expert reports, and contractor notes.

Step 7

Sync to Claim Tools

Push insights and responses into your claim workspace.

Add to Claim Journal

Log this interaction for audit-ready history.

Add to Evidence Organizer

Attach correspondence alongside exhibits.

Add to Timeline

Track milestones and statutory deadlines.

Trigger Deadline Scan

Surface response windows and reminders.

Trigger Coverage Review

Run coverage checks against state-specific rules.