Claim Navigation AI

Education Hub

Knowledge Center

Clear, actionable guidance to help you understand every part of your claim.

Overview

How the Knowledge Center helps you

Every guide is written for policyholders, translating insurer jargon into plain language and giving you steps you can apply right now.

  • Purpose: a single hub for strategy, evidence, timelines, and escalations.
  • How articles help: quick wins, templates, and deeper walkthroughs to stay ahead of adjusters.
  • Categories: organized by claim stage, insurer behavior, and high-impact tactics.

Categories

Ten focused tracks so you can jump to what matters most right now.

Claim Strategy

Build a step-by-step plan that keeps you ahead of every adjuster move.

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Documentation

Know exactly which proofs, photos, and logs to gather so nothing is missing.

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Financial Calculations

Calculate recoverable depreciation, ALE, and payouts with clear formulas.

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Insurer Behavior

Spot delay tactics, lowballing patterns, and ways to respond with evidence.

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Legal Rights

Understand timelines, bad-faith indicators, and when to escalate formally.

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Adjuster Tactics

Prepare for common adjuster scripts and counter with facts and logs.

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Disaster-Specific Guides

Hurricane, wildfire, flood, and storm playbooks tailored to each peril.

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High-Value Tips

High-ROI actions that increase payout accuracy and reduce disputes.

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How to Escalate a Claim

Move from adjuster to supervisor to DOI with a clear escalation record.

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How to Challenge an Engineering Report

Dissect reports, document errors, and request fair re-inspections.

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Use These Tools With the Knowledge Center

Pair guidance with action using the core ClaimCommandPro tools.

Claim Journal

Track every interaction, promise, and date to strengthen your evidence trail.

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Evidence Organizer

Centralize photos, receipts, and logs so your submissions stay audit-ready.

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Document Generator

Create letters and templates that present your claim facts clearly.

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Deadlines Tool

Stay ahead of proof-of-loss, response, and appeal timelines automatically.

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AI Response Agent

Draft replies to adjuster emails and requests using your evidence record.

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Claim Playbook

Follow a stage-by-stage roadmap that connects articles to next actions.

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