Why deadlines matter
Deadlines control leverage, penalties, and when carrier clocks reset. Track both policy and state timelines to keep responses timely and prevent delay tactics.
Key deadline categories
Your Timelines
- FNOL
- Proof of Loss
- Mitigation proof
- Estimate submission
- Supplemental deadlines
Carrier Obligations
- Acknowledgment
- Investigation timelines
- Payment deadlines
- Inspection requests
State-Mandated
- Fair claims handling deadlines
- Response windows
- Payment windows
- Reasonableness standards
What to do right now
- Add all known deadlines into the Claim Journal.
- Identify and correct missing evidence.
- Submit a timeline confirmation to the carrier.
- Request acknowledgment if overdue.
- Begin a follow-up schedule.