How to use this roadmap
Follow the stages below to stay on track, pair each step with the right tools, and keep every deadline covered.
Each card links you to the workflows and checklists that matter most for that stage.
Stage 1 · Start Your Claim
Log the loss, open your claim, and capture initial facts and photos.
Stage 2 · Document Damage
Organize photos, receipts, estimates, and mitigation proof.
Stage 4 · Submit & Respond
Send documentation, respond to requests, and manage follow-ups.
Stage 5 · Negotiate
Use scripts, evidence packages, and comparisons to negotiate fairly.
Stage 6 · Resolve or Escalate
Close the claim, escalate timelines, or prepare regulatory options.
Stay on track
Use the Claim Journal for every touchpoint, Evidence Organizer for submissions, and Deadlines tracker to prevent resets. Reference state timelines and legal requirements whenever responses slow down.