Claim Document Library

Water Damage Documents

Track water loss origins, mitigation steps, and moisture proof.

Moisture Mitigation Drying

Overview

Purpose

  • Identify source and extent of water intrusion.
  • Track mitigation efforts and drying progress.
  • Separate pre-existing conditions from new damage.

Quality checklist

Ready-to-send

  • Capture moisture readings with timestamps and locations.
  • Keep drying logs and equipment usage notes.
  • Take before-and-after photos for each affected area.

What to include

Use these pieces to keep the water damage documents packet complete.

Core documents

Build the file

  • Plumber or mitigation vendor reports.
  • Drying logs and equipment records.
  • Repair estimates per area.

Supporting proof

Evidence to attach

  • Thermal images or moisture maps.
  • Lab results where mold risk is present.
  • Receipts for emergency services and materials.

Delivery notes

Keep it moving

  • Maintain a timeline of mitigation start and completion.
  • Provide certifications of dryness or clearance.
  • Update the carrier regularly with progress photos.