Overview
Purpose
- Restate the denial reasons and the facts you contest.
- Quote policy language that supports your position.
- Propose resolution steps or requests for reconsideration.
Quality checklist
Ready-to-send
- Address each denial point with targeted evidence.
- Attach exhibits and reference them in the letter.
- Request a specific response date and next steps.
What to include
Use these pieces to keep the rebuttals to denials packet complete.
Core documents
Build the file
- Rebuttal letter with issue-by-issue structure.
- Exhibit chart mapping denial items to proof.
- Timeline showing compliance with policy conditions.
Supporting proof
Evidence to attach
- Photos, reports, or invoices disproving the denial.
- Prior correspondence and carrier positions.
- Legal or regulatory references where applicable.
Delivery notes
Keep it moving
- Send to the adjuster and a supervisor.
- Log follow-up deadlines and escalation paths.
- Prepare for mediation or complaint if no response.