Claim Document Library

Negotiation Letters

Communicate positions, support, and timelines during negotiations.

Strategy Offer/Counter Tone

Overview

Purpose

  • Summarize current positions and rationale.
  • Reference supporting evidence and calculations.
  • Set expectations for response timing.

Quality checklist

Ready-to-send

  • Keep tone professional and solution oriented.
  • Clearly state the offer or demand and conditions.
  • Attach exhibits that support each point.

What to include

Use these pieces to keep the negotiation letters packet complete.

Core documents

Build the file

  • Offer or counteroffer letters.
  • Settlement rationale memo.
  • Exhibit index linked to arguments.

Supporting proof

Evidence to attach

  • Payment history or ledger.
  • Updated estimates or BI calculations.
  • Photos or expert summaries referenced.

Delivery notes

Keep it moving

  • Send as PDF with read receipt.
  • Log deadlines and follow-up dates.
  • Coordinate messaging with counsel when involved.